Thank you for taking the time to report the following review to the administrator of this site.
Please complete this short form and click the submit button to process your report.

Name:
E-mail
Reason for reporting review

Review in question

Support Pitiful Written by Steve , on 17-09-2009 02:50 I've been with Site5 since 2005. Support was never really good. Spent most of their time handing it off from one support tech to another until someone finally did something.    Not unusual to be in support hell for up to a week before getting something resolved.    Recently it was sold to someone else. I had hoped it would get better. Support got a little better but everything else went to hell.    I was downgraded, without notification, from reseller account to their lower level hosting account while they charged me more than their premium reseller account. When I called them on it they denied it. Tried to tell me I was "always" on the other plan. Right!    Now everytime I want to add a blog or something else I have to go to support and get them to give me access. Defeats the whole point of fantastico if I have to go support first.    What should take less than five minutes to do (install blog) ends up taking a few hours while waiting for support.    Found this site because I'm looking for a better hosting provider. I'm gone as soon as I find a new host.